Policies & FAQs

SAPinsider is a global community for SAP professionals, bringing together practitioners, experts, research, and events focused on practical transformation decisions.

SAPinsider Summit Chicago is built for SAP teams shaping S/4HANA and cloud ERP strategy, along with leaders in data, integration, security, controls, change, and adoption. Whether you're early in your transformation journey or optimizing at scale, you'll find sessions and peers relevant to where you are right now.

Check this site regularly, follow SAPinsider on LinkedIn, and register to receive event updates as sessions and speakers are confirmed.

For speaking inquiries, email events@sapinsider.org. For sponsorship opportunities, visit our Sponsors page or email events@sapinsider.org.

Yes. Groups of 3 or more qualify for reduced per-person rates, with savings that increase as your group grows. Visit the Registration page for full details, or email events@sapinsider.org for assistance.

Click any 'Register Now' button on this site to continue to the secure registration portal. If you need assistance, contact events@sapinsider.org.

Your pass includes access to all keynotes, breakout sessions, and hands-on labs; networking breaks and the summit reception; morning coffee; post-event session materials and slides; and 3 months of SAPinsider membership with access to research reports and expert articles.

Not at this time. SAPinsider Summit Chicago is an in-person event held at Radisson Blu Aqua, Chicago on Wednesday–Thursday, November 11–12, 2026.

No. Your pass gives you access across the full event agenda. You can plan your schedule using the Agenda Builder on this site, but seat selection is managed on-site.

Yes. Substitutions are available at any time at no charge. Contact events@sapinsider.org to arrange.

A confirmation email with payment details is sent automatically after registration. If your organization needs a custom invoice with a PO number, please contact events@sapinsider.org before completing payment - retroactive invoice customization may not be possible.

Yes. Once payment is confirmed, email events@sapinsider.org and we'll provide a confirmation of registration letter including your name, pass type, and event dates. A formal letter of attendance can be provided post-event.

CPE credits are not offered at this time. If you need documentation for professional development purposes, we can provide a letter of attendance listing the sessions you attended. Email events@sapinsider.org after the event.

SAPinsider Summit Chicago takes place at Radisson Blu Aqua, Chicago, 221 N Columbus Drive, Chicago, IL 60601. View full venue & travel details →

O'Hare International Airport (ORD) is approximately 14 miles from the hotel - about 25–40 minutes by taxi or rideshare. Taxis run a flat rate of $36 for 1–2 passengers. Rideshares are available via Uber and Lyft from the ground level arrivals area. Full travel guide →

Hotel accommodations are not included, but a room block is available at Radisson Blu Aqua, Chicago at a special rate of $299+ /night. The block is available for stays from November 11–12, with optional extensions 3 days pre- and post-event, pending availability. Book early - rooms are limited. Book your room →

Visa requirements depend on your nationality. Many countries qualify for the US Visa Waiver Program (ESTA). Allow 3+ months for visa processing. Full international attendee guide →

Badge pick-up opens at the SAPinsider Summit registration desk from 8:00 AM on Day 1 (Wednesday, November 11) in the Atlantic Foyer. You'll need a government-issued photo ID and your registration confirmation email. Badges are required for entry to all sessions and evening events.

Visit the SAPinsider Summit registration desk with your photo ID and we'll issue a replacement. A $50 replacement fee applies.

Yes. All sessions, keynotes, and discussions are conducted in English.

Yes - event app access will be shared with registered attendees closer to the event. Details on the mobile app will be communicated by email.

Yes. The event app will include an Agenda Builder feature, allowing attendees to curate and manage their schedules as session details are finalized. Additional information about the app and event guidance is still being finalized and will be shared with registered attendees closer to the event.

Coffee, tea, and refreshments are provided during all session breaks. Lunch is included on day 1 of the event, and light catering is served at the evening reception. If you have a dietary restriction or food allergy, please note it during registration or email events@sapinsider.org at least 2 weeks before the event. While we do our best to accommodate all needs, we cannot guarantee zero cross-contamination for severe allergies.

Business casual or smart casual is recommended. Chicago in November is cool - layers and a warm coat are advised, both for the weather outside and for air-conditioned session rooms.

Available presentation materials are shared after the event through SAPinsider member resources. Post-event access to recordings depends on each speaker's permissions and will be confirmed closer to the event.

During event hours, visit the SAPinsider Summit registration desk. Outside event hours, contact the Radisson Blu Aqua, Chicago front desk directly.

We are committed to making SAPinsider Summit Chicago accessible to all attendees. Accessible seating is available at the front of all session rooms. If you require additional accommodations, please email events@sapinsider.org at least 3 weeks before the event so we can make appropriate arrangements. The Radisson Blu Aqua, Chicago is a fully accessible, ADA-compliant venue.

Accessibility & Mobility Assistance: If you require a wheelchair or mobility scooter during your stay, rentals can be arranged directly through a local provider. Equipment can be delivered to and picked up from the hotel for your convenience.

Recommended Provider:
Mr. Wheelchair - Wheelchairs & Mobility Equipment Rentals
(504) 834-2810

The Exhibitor Service Manual (ESM) is distributed to confirmed sponsors approximately 10–12 weeks before the event. It contains all deadlines, booth specifications, shipping instructions, and vendor order forms. Contact your sponsorship account manager or email events@sapinsider.org if you have not received it by that time.

Standard booth inclusions are outlined in your sponsorship agreement. In general, booths include back and side drape, an ID sign, and a directory listing. Items such as carpet, furniture, electricity, internet, AV equipment, and lead retrieval are typically ordered separately through the ESM. Please review your contract for the specifics of your tier.

Move-in and move-out schedules will be detailed in the ESM. Standard labour rates apply during regular hours; overtime rates apply for setup outside standard hours. Early teardown before the official close of the exhibition is not permitted - this will be enforced and may affect future participation. Exhibitors must use closed-toe shoes during setup and teardown, and all booth staff must be registered in the system.

Lead retrieval allows your team to scan attendee badges to capture contact information. The platform used will be confirmed in the ESM. Typically, each staff member requires a separate app licence or device rental - details and ordering instructions will be included in your setup guide. Staff must be registered in the system 4–6 business days before the event to ensure their licences are active. We recommend ordering in advance to benefit from early-bird rates.

A standard badge scan captures attendee name, title, company, and email address. Attendees have consented to this data being collected by exhibitors as part of registration. Data may be used for follow-up directly related to this event. Please do not add scanned contacts to general marketing lists without an additional explicit opt-in. Sponsors are responsible for compliance with applicable data privacy regulations, including GDPR for EU-based attendees.

Sponsors receive a pre-event and post-event list of attendees who have opted in to sponsor contact - this is not the full registrant list. The list is licensed for one-time use in connection with this event only and may not be shared, sold, or used for unrelated campaigns. Please note: SAPinsider does not sell or distribute attendee lists to third parties. Any unsolicited offers to purchase the attendee list come from outside our organisation and should be disregarded.

Yes, confirmed sponsors may use the official event logo and reference their sponsorship status through the end of the event. Logo usage must link to the official event website when used digitally. The event logo and branding may not be used in a way that implies product endorsement by SAPinsider. Approved logo files and usage guidelines will be provided in the ESM. Please submit your own logo in vector format (.AI or .EPS) plus PNG at 300dpi by the deadline specified in your ESM.

Yes. Product demonstrations within your booth space are encouraged. If you expect large audiences, please plan for crowd management so as not to block aisles. Some booth activities - including drone demonstrations, cooking/live fire, or large machinery - require advance written approval. For dedicated sponsored demo theatre slots, contact your account manager as these are limited and allocated by sponsorship tier.

Complimentary passes for sponsor guests are included in most sponsorship tiers - the number will be specified in your agreement. Pass distribution instructions are provided in the ESM. Guest passes grant full event access for the pass type specified.

Both are ordered through the official service contractor forms in the ESM - advance ordering is significantly cheaper than ordering on-site. Power is delivered to a single outlet at the booth perimeter; surge-protected UL-listed power strips are permitted. Convention-centre Wi-Fi is a shared resource and may not be reliable for bandwidth-intensive product demos - a dedicated wired connection or enhanced Wi-Fi can be ordered separately and is strongly recommended if your demo requires a stable connection.

The ESM includes shipping addresses for both advance warehouse delivery (recommended - materials are placed in your booth before move-in begins) and direct-to-show-site delivery during your assigned window. All freight is subject to drayage fees charged by the official contractor for moving materials from the dock to your booth. To reduce costs, consolidate shipments and pack efficiently. Full drayage rates are provided in the ESM.