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Transformation Planning & ReadinessBreakout Session

Governing AI Agents: Control, Accountability, and Human Oversight

November 12, 2026 · 9:00 AM – 9:40 AMAtlantic Ballroom C
Fabiana dos Santos

Fabiana dos Santos

Senior Solution Advisor, BTM - SAP LeanIX · SAP

Fabiana dos Santos is a Senior Solution Engineer at SAP LeanIX with experience in solution advisory and customer success. She works with organizations to understand their business challenges, align technology investments with strategic objectives, and maximize the value of their enterprise architecture initiatives. Fabiana is passionate about helping organizations navigate digital transformation by connecting business strategy, IT landscapes, and innovation. Drawing on her customer success experience, she brings a customer-centric perspective to complex transformation challenges, helping stakeholders identify opportunities, make informed decisions, and build a foundation for sustainable business outcomes. Her focus is on enabling organizations to strengthen enterprise architecture practices, improve transparency across their IT landscapes, and prepare for the evolving demands of SAP transformation and Business AI. Fabiana is committed to sharing practical insights that help businesses turn technology strategy into measurable value

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About This Session

Develop governance frameworks that enable innovation while maintaining accountability, transparency, and control over AI-driven decisions.

Attendees will learn:

Models for AI oversight and accountability Risk and compliance considerations The role of humans in autonomous operations

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